Program & Project
Management
We run, rescue, and oversee large programs, with honest reporting on schedule, budget, and risk, from federal portfolios above $100M to multi-country commercial implementations.
When clients call us
Clients usually call when a program is already late, over budget, or drawing attention from people above the program office. Sometimes a vendor keeps reporting green while the team sees red. Sometimes the program is healthy and the sponsor wants someone independent to confirm it.
We can step in as interim program leader, work beside your existing manager, or review from the outside and report to the sponsor. Which one fits depends on how much authority the current team has and what the sponsor needs to know.
What the work includes
Program health check
We review scope, schedule, budget, staffing, and risks, and we talk to the people doing the work. You get a plain assessment of where the program stands and, if it needs one, a recovery plan with named owners.
Interim or fractional leadership
An experienced program leader can take over delivery while you search for a permanent one, or run a critical phase. We have led implementation teams of 50 or more people from initial scoping through go-live.
Vendor and contract oversight
We hold vendors to the contract by tracking performance, change requests, invoices against progress, and risks. This is where many programs lose money, and where an extra set of eyes helps.
Reporting that shows problems early
Executive reports should make bad news easy to see. We set up reporting that shows trends in schedule, cost, and risk, so sponsors can act before a slip becomes a crisis.
Where we have done this
- $120M+ federal portfolio. Led a federal IT contract portfolio across multiple agencies, with top CPARS ratings.
- Large healthcare implementations. Led teams of 50 or more people for large healthcare payers, delivering on schedule and on budget from initial scoping through go-live.
- $35M+ a year in contact-center work. Directed a federal healthcare contact-center content and training portfolio.
- 25% less manual effort. Led a team of 25+ implementing enterprise acquisition software on schedule and within budget.
Next step
If a program is in trouble, or you want an independent check on one that is not, tell us where delivery stands. We typically respond within one business day.